Terms and conditions
General Terms and Conditions of Sale
Between the Company GBM BEAUTY TRADING CO. L.L.C, biz business center 2nd floor, 205 Al Bahar Building, Al khabesi, Dubai, duly authorized for the purposes hereof.
The company can be contacted by email by clicking on the contact form accessible via the homepage of the website. Hereinafter referred to as the “Seller” or the “Company.”
On the one hand,
And the individual or legal entity proceeding to the purchase of products or services from the company,
Hereinafter referred to as the “Buyer,” or the “Client.”
On the other hand,
The following has been stated and agreed upon:
PREAMBLE
The company sells cosmetic products & other beauty accessories exclusively to consumers, marketed through its website glambymajha.com.
The list and description of the goods and services offered by the company can be viewed on the aforementioned website.
Article 1: Purpose and General Provisions
These General Terms and Conditions of Sale define the rights and obligations of the parties in the context of the online sale of Products offered by the Seller.
These General Terms and Conditions of Sale (GTCS) apply to all sales of Products made through the Company’s websites, which are an integral part of the contract between the Buyer and the Seller.
The Seller reserves the right to modify these terms at any time by publishing a new version on its website. The GTCS applicable at the time of payment (or the first payment in the case of multiple payments) of the order are those in force at the date of payment. These GTCS are available on the Company’s website at the following address: https://glambymajha.com/pages/conditions-generales-de-vente
The Company ensures that their acceptance is clear and unconditional by implementing a checkbox and a validation click. The Client declares having read all these General Terms and Conditions of Sale, and, if applicable, the Specific Terms and Conditions of Sale related to a product or service, and accepts them without restriction or reservation.
The Client acknowledges that they have received the necessary advice and information to ensure that the offer meets their needs. The Client declares that they are able to legally enter into a contract under French law or validly represent the individual or legal entity for which they are committing. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.
Article 2: Prices
The prices of the products sold through the Company’s websites are indicated in euros and are precisely determined on the product description pages. They are also indicated in euros on the product order page, excluding specific shipping fees.
For all products shipped outside the European Union and/or DOM-TOM, the price is automatically calculated in euros on the invoice.
Customs duties or other local taxes, import duties, or state taxes may be payable in certain cases. These duties and amounts do not fall under the responsibility of the Seller. They will be borne by the Buyer and are their responsibility (declarations, payment to the competent authorities, etc.).
The Seller invites the Buyer to inquire about these matters with the corresponding local authorities. The Company reserves the right to modify its prices at any time in the future. The telecommunication costs necessary to access the Company’s websites are the responsibility of the Client. If applicable, delivery fees are also the Client’s responsibility.
Article 3: Conclusion of the Online Contract
The Client must follow a series of steps specific to each Product offered by the Seller in order to complete their order.
However, the steps described below are systematic:
➢ Information on the essential characteristics of the Product;
➢ Selection of the Product, its options if applicable, and indication of the Client's essential data (identification, address…);
➢ Acceptance of these General Terms and Conditions of Sale;
➢ Verification of the order details and, if necessary, correction of any errors;
➢ Following the payment instructions and payment of the products;
➢ Delivery of the products.
The Client will then receive confirmation by email of the payment for the order, as well as an acknowledgment of receipt of the order, confirming it. They will receive a .pdf copy of these general terms and conditions of sale. For delivered products, delivery will be made to the address indicated by the Client. In order to ensure proper order fulfillment, and in accordance with Article 1316-1 of the Civil Code, the Client agrees to provide truthful identification details.
The Seller reserves the right to refuse the order, for example, for any abnormal request, made in bad faith, or for any legitimate reason.
Article 4: Products and Services
The essential characteristics of the goods, services, and their respective prices are made available to the Buyer on the Company’s websites. The Client acknowledges having received a detailed breakdown of the delivery fees as well as the terms of payment, delivery, and execution of the contract.
The Seller agrees to honor the Client’s order within the limit of available Product stocks only. Otherwise, the Seller will inform the Client. These contractual details are presented in detail and in French. In accordance with French law, they are the subject of a summary and confirmation when the order is validated. The parties agree that the illustrations or photos of products offered for sale have no contractual value.
The validity period of the Product offers as well as their prices are specified on the Company’s websites, as well as the minimum duration of contracts offered when they concern a continuous or periodic supply of products or services. Unless special conditions are specified, the rights granted under these conditions are solely to the individual signing the order (or the person holding the email address provided).
In accordance with legal provisions regarding conformity and hidden defects, the Seller reimburses or exchanges defective products or products that do not match the order. The refund can be requested in the following manner: Please contact us via the contact form in the “contact” section at the bottom of the page.
Article 5: Retention of Ownership Clause
The products remain the property of the Company until full payment of the price.
Article 6: Delivery Methods
The products are delivered to the delivery address indicated when the order is placed and within the indicated time frame. This time frame does not take into account the time required to prepare the order.
The Seller provides a contact point (local communication cost from a landline) indicated in the order confirmation email to ensure order tracking. The Seller reminds the Client that at the moment the Client physically takes possession of the products, the risks of loss or damage to the products are transferred to them.
It is the Client’s responsibility to notify the carrier of any reservations regarding the delivered product.
Article 6-2: Delivery Times
- Colissimo delivery time: 48 to 72 hours (business days)
- Mondial Relay delivery time: 4 to 5 business days
- Mondial Relay Europe home delivery: 4 to 6 business days
- Delinvengo easy Europe delivery: 2 to 5 business days
- Delinvengo easy Worldwide delivery: 6 to 12 business days
- Colissimo Overseas delivery: 5 to 7 days
Article 7: Availability and Presentation
Orders will be processed within the limit of available stocks or subject to the stocks available from our suppliers. In case of unavailability of an item for more than 100 business days, you will be immediately informed of the expected delivery times and the order of this item may be canceled upon simple request. The Client can then request a credit for the amount of the item or a refund.
Article 8: Payment
Payment is due immediately upon ordering, including for pre-ordered products. The Client can make payment by credit card or bank check. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). Online payment by credit card is processed by our payment provider. The information transmitted is encrypted according to the rules of the art and cannot be read during transmission over the network. Once the payment is initiated by the Client, the transaction is immediately debited after verification of the information. In accordance with Article L. 132-2 of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing their banking information during the sale, the Client authorizes the Seller to debit their card for the amount indicated. The Client confirms that they are the legal holder of the card to be debited and that they are legally entitled to use it. In case of error or inability to debit the card, the Sale is immediately resolved by right and the order canceled.
Article 9: Withdrawal Period
In accordance with Article L. 121-20 of the Consumer Code, “the consumer has a period of fourteen clear days to exercise their right of withdrawal without having to justify reasons or pay penalties, except, where applicable, for return costs.” “The period mentioned in the preceding paragraph runs from receipt for goods or acceptance of the offer for services.”
The right of withdrawal can be exercised by contacting the Company in the following manner: Please contact us via the contact form in the “contact” section at the bottom of the page. We inform Clients that, in accordance with Article L. 121-20-2 of the Consumer Code, this right of withdrawal cannot be exercised for:
- Cosmetics that have been unsealed by the consumer after delivery and cannot be returned for hygiene or health protection reasons.
- Customized products.
In case of exercising the right of withdrawal within the aforementioned period, only the price of the product(s) purchased and the shipping costs will be refunded, with the return costs remaining the Client’s responsibility.
Product returns must be made in their original and complete condition (packaging, accessories, instructions...) so that they can be remarketed in new condition; if possible, they must be accompanied by a copy of the proof of purchase.
Article 10: Warranties
In accordance with the law, the Seller assumes two guarantees: of conformity and regarding hidden defects of the products.
The Seller refunds the Buyer or exchanges products that are apparently defective or do not correspond to the order placed. The refund request must be made in the following manner: Please contact us via the contact form located at the bottom of the page, under the “contact” section.
The Seller reminds the consumer:
- They have a period of 2 years from the delivery of the goods to take action against the Seller.
- They can choose between repairing or replacing the goods, subject to the conditions provided for by Article L. 217-9 of the Consumer Code.
- They are exempt from providing proof of the existence of the defect of conformity of the goods during the six months following the delivery of the goods.
- Except for second-hand goods, this period will be extended to 24 months from March 18, 2016.
- The consumer may also assert the guarantee against hidden defects in the sold item as per Article 1641 of the Civil Code, and in such a case, they may choose between the rescission of the sale or a reduction in the sale price (provisions of Articles 1644 of the Civil Code).
Article 11: Claims
If necessary, the Buyer may present any claim by contacting the company using the following contact details: Please contact us via the contact form located at the bottom of the page, under the “contact” section.
Article 12: Intellectual Property Rights
Trademarks, domain names, products, software, images, videos, texts, or more generally any information subject to intellectual property rights remain the exclusive property of the seller. No intellectual property rights are transferred under these GTCS. Any total or partial reproduction, modification, or use of these goods for any reason whatsoever is strictly prohibited.
Article 13: Force Majeure
The Seller’s performance of its obligations under these terms is suspended in the event of a fortuitous event or force majeure that would prevent its execution. The Seller will notify the Client of the occurrence of such an event as soon as possible.
Article 14: Contract Modification and Nullity
If one of the stipulations of this contract is nullified, such nullity will not entail the nullity of the other stipulations, which will remain in force between the parties. Any contractual modification is only valid after a written and signed agreement by the parties.
Article 15: Personal Data Protection
In accordance with the Data Protection Act of January 6, 1978, you have the rights of inquiry, access, modification, opposition, and rectification regarding your personal data. By adhering to these General Terms and Conditions of Sale, you consent to us collecting and using this data for the fulfillment of this contract. By entering your email address on one of the sites in our network, you will receive emails containing information and promotional offers regarding products published by the Company and its partners. You can unsubscribe at any time. You just need to click on the link at the end of our emails or contact the data controller (the Company) by registered letter with acknowledgment of receipt. We carry out visitor tracking across all our websites. For this, we use tools such as Google Analytics and other statistical tools.
Article 16: Applicable Law
All clauses contained in these General Terms and Conditions of Sale, as well as all purchase and sale transactions referred to therein, will be subject to French law.
Our general terms and conditions of sale were drafted from the website https://www.donneespersonnelles.fr/